gPlex AI Voice Banking
Bank contact centers are turning to AI Voicebot, to support human agents with the ever-increasing volume of thousands of calls per day. gPlex AI can reduce the AHT by 60% and contact center cost saving of up to 70%.
To maximise the customer experience, gPlex Voice AI can be used very effectively for large volume repetitive tasks and can help customers to self-serve. Using virtual voicebot that are human-like to scale, to help customers to solve their problems & quries with immediate, intelligent and actionable support.
By harnessing the power of gPlex AI Voice Banking, banks can significantly improve customer experiences by facilitating self-service options for routine inquiries. These virtual assistants, designed with human-like interaction capabilities, efficiently address customer concerns with immediate, intelligent, and actionable support.
Why choose gPlex AI Voice Banking:
- Cost Efficiency: Reduce contact center costs by up to 70% while boosting operational efficiency.
- Customer Satisfaction: Enhance user experience with fast, accurate, and empathetic interactions.
- Scalability: Easily handle increasing call volumes without the need to scale human resources proportionally.
- Innovation: Stay at the forefront of banking technology with solutions developed by industry experts.
AI Agents for your Bank !
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Boost up your customer service and improve the overall customer experience with gPlex VoiceBot!
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VoiceBot is a conversational software that can interact with you and make your life much simpler and easier – all through the magic of voice!
And with gPlex VoiceBot, you are not just limited to one language! -
Whether it is Bangla, or English language, it can be trained to speak in any language you desire to communicate with users fluently in their native tongue.
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Plus, from information to service execution, complaint handling they can literally handle everything, no matter how complicated the customer inquiries might be!
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Ultimately, streamlining the overall operations and saving up a lot of your team members’ valuable time, which can be used on performing higher–value tasks.
Why gPlex VoiceBot for Voice Banking ?
gPlex VoiceBot Disha is a powerful AI-Driven virtual assistant that
uses voice recognition and Natural Language Processing (NLP) to offer smooth
Human-like conversations.
And along with IVR navigation, they can respond to any customer queries just by
interpreting the intent and meaning in the voice of their conversational
partner.
Whether it be automating the routine processes and tasks, or directing customers to
the right resources, they play a great role in reducing the waiting times and
providing 24/7 support. This, in return, improves the overall customer experience
and can save up to 40-50% on your call center expenses!
Moreover, VoiceBots can even process a massive amount of data for lead generation
and enhance the productivity of the sales team to a whole new level.
Empower your Bank with gPlex AI and lead the future of financial customer service
AI-Powered Customer Service: Deploy our AI VoiceBots to handle high volumes of customer calls and queries with precision and empathy. Our technology reduces average handling time by up to 60%, significantly cutting operational costs while maintaining high-quality service.
Self-Service Capabilities: Empower your customers with the tools they need to manage their accounts effortlessly. From balance inquiries to transaction history, our VoiceBots provide immediate, intelligent responses, enabling self-service that’s not only efficient but also secure.
24/7 Availability: Ensure your customers have constant access to banking services, anytime and anywhere. Our AI VoiceBots are available round the clock, providing consistent, reliable support without the wait.