Take control of the situation and provide real-time customer support. Through your live chat, allow your agents to offer a walkthrough to your customers. Our co-browsing software provides real-time assistance through shared browsing and live chat. Take control of users' screens and offer the perfect customer experience instantly. Simply point, scroll, click and share notes with your team in real time inside your customers' browser tabs. No matter where your customers are on your website, no plugin needed.

The versatility of cobrowsing makes it an ideal tool for improving customer service across a vast range of industries and scenarios.
The following examples demonstrate some of the key use cases for cobrowsing with consumers:

• Technical support: Collaborate with customers to resolve.
• Customer onboarding: Help new customers get started.
• Form completion: Assist customers in filling online forms.
• Account management: Show customers how to manage accounts.
• Retail & ecommerce: Act as an online retail assistant.
• Healthcare: Guide patients through online health portals.
• Travel: Support customers in planning and booking travel.
• Public sector: Direct citizens through digital government services.