gPlex® Contact Center system has enabled mobility of contact center agents through mobile application. The Apps come handy for enterprise customers. Mobile apps allow access to customized services.

Eliminate the need for expensive on-premise hardware and maintenance costs. Pay only for the resources you use, making our cloud contact center a cost-effective solution for businesses of all sizes. Empower your agents to work from anywhere. Our cloud-based solution allows your team to access the contact center platform remotely, ensuring flexibility and continuity in service delivery.

Get up and running swiftly with our easy-to-deploy cloud solution. Minimize downtime and start providing exceptional customer service in no time. Try our service today and see how your customer encounters evolve into meaningful connections.

• View your contact center performance on the go.
• Monitor your contact center performance in real-time
• User friendly GUI & enrich reporting
• Support in both android & iOS