AI VoiceBot - DISHA
VoiceBot are AI powered software that enable callers to navigate an
Interactive Voice Response (IVR) system using their voice, typically by means of
natural language processing.
Callers do not have to listen to a list of menus and click on numbers, rather speak
directly to the IVR through a simplified simulation of a live operator
interaction.
No more calls in the queue. Answer each call immediately and engage customers in
human-like conversations.
With gPlex’s AI VoiceBot DISHA transform customer experience by automating your
support calls.
gPlex AI has developed a market-leading Text-to-Speech (TTS)
with Bangladeshi natural Bangla, Chatgaya and English languages and more.
AI Agents for your Business !
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Boost up your customer service and improve the overall customer experience with gPlex VoiceBot!
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VoiceBot is a conversational software that can interact with you and make your life much simpler and easier – all through the magic of voice!
And with gPlex VoiceBot, you are not just limited to one language! -
Whether it is Bangla, or English language, it can be trained to speak in any language you desire to communicate with users fluently in their native tongue.
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Plus, from information to service execution, complaint handling they can literally handle everything, no matter how complicated the customer inquiries might be!
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Ultimately, streamlining the overall operations and saving up a lot of your team members’ valuable time, which can be used on performing higher–value tasks.
Why gPlex VoiceBot ?
gPlex VoiceBot Disha is a powerful AI-Driven virtual assistant that
uses voice recognition and Natural Language Processing (NLP) to offer smooth
Human-like conversations.
And along with IVR navigation, they can respond to any customer queries just by
interpreting the intent and meaning in the voice of their conversational
partner.
Whether it be automating the routine processes and tasks, or directing customers to
the right resources, they play a great role in reducing the waiting times and
providing 24/7 support. This, in return, improves the overall customer experience
and can save up to 40-50% on additional expenses!
Moreover, VoiceBots can even process a massive amount of data for lead generation
and enhance the productivity of the sales team to a whole new level.
Reduce Live Agent Cost Grow Your Business
Improve CX : No waiting in the queue. With gPlex VoiceBots you can offer
quick and efficient responses to customer inquiries. This greatly reduces the waiting times –
leading to higher customer satisfaction and sales rate!
Voice-Driven : With gPlex VoiceBots, you can handle millions of conversations at a time
without the need for typing or navigating complex interfaces. As a result, this accessibility
feature make sure all the people.
Cost Savings : By automating routine customer support tasks with gPlex VoiceBots, you can
substantially lower the operational costs. After all, they will be going around the clock
24x7x365, without the need for any breaks.
Brand Image : Investing in innovative technology like gPlex VoiceBots projects a
forward-thinking and customer-centric image. This is a quite impressive way to attract
tech-savvy consumers.
- Reduce costs and improve customer interactions.
- Drive satisfying customer experiences.
- Support customers’ communication preferences.
- Quickly scale for fluctuating call volumes.