gPlex-Enhancing Customer Experience

AI Virtual Agent

Disha

Meet the advanced AI Human-like Bot service

With gPlex’s AI VoiceBot DISHA transform customer experience by automating your support calls.

Transitions to Live Agents

SIVR

Digital Transformation for your Traditional IVR

Transform the way you Connect and Improve Customer Experience with gPlex Smart IVR.

gPlex Unified Solution

Contact Center

The Power of Next-Gen Contact Center for Enterprises

Ideal for businesses looking to embrace AI and modern technologies to revolutionize their customer service operations.

gPlex AI Solutions

AI Agents

Empower Your Business with Cutting Edge AI

Transform your communication strategies with cutting-edge AI to elevate customer satisfaction and operational efficiency.

Boost Your Business - by gPlex

Make a Prevailing Connection With Your Valued Customers

We are committed to providing superior quality of all our services and fair dealings with our valued customers. We develop new service products by adapting to and taking advantage of technological advancements.

gPlex AI Automation

Virtual Agent

gPlex Smart IVR

Visual IVR Solution

gPlex Unified Solution

CCT Enterprise

Some of Our Valued Customers

Smart ACD

gPlex® Automatic Call Distribution (ACD) is a technology that allows contact centers to distribute inbound calls, emails and chat messages.

Smart IVR

Visual Transformation for your traditional Voice IVR. Improve Customer Satisfaction and Increase First Call Resolution (FCR) with gPlex Smart IVR.

Chat Bot

ChatBot is a computer program designed to have conversations with you, just like a human. And with gPlex ChatBot, you can offer service 24/7, without taking any sort of breaks.

Virtual Agent

gPlex VoiceBot Disha is a powerful AI-Driven virtual assistant that uses voice recognition and Natural Language Processing (NLP) to offer smooth Human-like conversations.

Unified Solution For Business

Unleashing the Power of Next-Generation Smart Contact Center Solutions for Enterprises

Empower your enterprise with gPlex® Enterprise CC, a cutting-edge solution designed to handle the complexities of modern contact center operations. Elevate your customer interactions with a blend of state-of-the-art tools and AI capabilities, ensuring an unparalleled customer experience.