gPlex® Contact Center solution can help your telecommunications company succeed in the customer relationship area. We provide the tools and expertise you need to reach out to your customers and facilitate their outreach to you, whenever they choose to do so. Keep your customers connected through our technology and know-how.
* Give callers a world-class support experience.
* Support multiple channels (voice, email, chat).
* Virtual queuing and web click-to-call.
* Increases customer loyalty.
* CRM integration and flexible IVR configuration.
* Proactive customer care.
* Mobile self-service.
* Intelligent routing.
gPlex® Contact Center - Increase your Customer Loyalty