Well delivered customer service is the most important thing one can do to improve relationships with own customers? No matter how great the product is or how talented the staffs are, one of the things that customers are most likely to remember is their experience of direct interaction they had with the company. gPlex® CC customers will surely experience high quality support services they deserve.
* Multiple channels support mechanism (voice, email, chat)
* Virtual queuing
* Recording of support calls
* CRM integration and flexible IVR configuration
* And many more features
Use gPlex® CC system and improve your Customer Service