gPlex® Contact Center solution helps contact centers to create profitable customer experiences through its powerful portfolio of features to include ACD, call routing, self-service IVR, and agent optimization solutions. gPlex® system enables contact centers to operate more efficiently, improve quality of customer interactions, create new pathways to profit, and ensure ongoing customer-centric business improvement and growth.
Using gPlex® you can offer the same great customer service and sales options as the “big guys” do-without the armies of technical people, up-front money, complex systems, and truckloads of hardware - all thanks to the gPlex® cloud based contact center solution. Scale your seats as needed. Deploy in days and pay as you go on a monthly basis.
gPlex® Contact Center Solution – offers you opportunity to quickly setup and run your business.